Frequently Asked Questions
No! What you see is what you pay. ChiroPax has zero hidden costs:
✓ No setup fees
✓ No installation fees
✓ No hardware required (saves $2,000-$5,000+)
✓ No server costs
✓ No per-user fees (unlimited users included)
✓ No support fees
✓ No storage fees
✓ No IT infrastructure costs
The only additional charges:
Yes! ChiroPax works with ALL digital X-ray systems. We support all major manufacturers (GE, Siemens, Philips, Canon, Konica Minolta, Carestream) and chiropractic-specific brands (Bennett X-Ray/Summit Industries, 20/20 Imaging, Radmedix, TXR/Del Medical/Universal, ChiroSight, Medicatech USA, Americomp).
Supported File Formats: DICOM, JPEG, PNG.
Add as many doctors, staff, and team members as you need at no extra cost. Everyone on your team can access ChiroPax with their own login.
No manual steps required. No exporting, no saving, no uploading. Just capture the X-ray and it's automatically uploaded to ChiroPax.
All chiropractic tools are fully automated by AI and included in every plan:
AI-Powered Tools (Available Now):
NUCCA tools - Upper cervical specific analysis.
Advanced Orthogonal tools - Precise orthogonal measurements.
Orthospinology - Spinal biomechanics analysis.
General chiropractic tools - Complete suite for all techniques.
Currently Manual (AI Coming Q2 2026):
Ilium/Pelvis analysis - Currently available as manual analysis, AI-powered version launching Q2 2026
All tools are included in every plan - no extra cost, no upgrades needed.
The Advanced Viewer is our powerful X-ray viewing and analysis platform included in all plans:
✓ AI Automation - Intelligent automation for faster analysis.
✓ End-to-End Time-Saving Workflow - Streamlined from upload to report.
✓ User-Friendly Interface - Intuitive design for easy use.
✓ Compare Mode - Side-by-side X-ray comparison.
✓ Advanced Image Enhancement - Optimize image quality.
✓ Study Export - Export to local storage or cloud drive.
✓ Multi-Screen Support - Work across multiple displays.
Everything. All medical-grade AI features, all chiropractic AI tools (NUCCA, Advanced Orthogonal, Orthospinology, General tools), Advanced Viewer, unlimited users, automatic upload, QR/link/email sharing - no feature restrictions, no credit card required.
After the trial: You automatically get 10 studies per month FREE . No payment required. Upgrade anytime to increase your study limit.You can repurchase your same tier or upgrade to the next tier.
Most practices find upgrading to the next tier is more cost-effective.Automated AOMSI reports are coming soon (Q2 2026).
Yes. All data is encrypted, stored in HIPAA-compliant cloud infrastructure, and automatically backed up. We're fully compliant with all healthcare regulations.
Three easy ways:
QR Code - Generate for instant mobile access
Email - Send directly to patient
Shareable Link - Create a secure link
Patients can view their color-coded analysis on any device - no login required.
Yes! We offer discounts for both multi-location practices and practice groups:
2-3 locations - 10% off
4-5 locations - 15% off
6+ locations - Custom enterprise pricing
Yes! We provide free migration assistance.